Insights

Insights Page Overview

The SpamSentry App includes a dedicated Insights page designed to provide users with a comprehensive overview of community sentiment. This feature utilizes a visually engaging circle diagram that effectively categorizes and filters comments from your community, allowing you to understand the overall mood and engagement levels.

Circle Diagram: Understanding Sentiment

• The circle diagram on the Insights page visually segments community comments by sentiment, from very positive to very negative.

Sentiment Categories:

• Very Positive: Strong approval or enthusiasm; highlights what resonates with the community.

• Positive: General satisfaction; useful for gauging overall approval.

• Neutral: No strong sentiment; may indicate areas needing more engagement.

• Negative: Shows dissatisfaction; helps identify and address issues early.

• Very Negative: Significant criticism; quick identification helps mitigate potential problems.

Filtering Options

• Filter comments by timeframe, topic, or user group to track sentiment trends and community reactions to specific events or updates.

Actionable Insights

• Identify Strengths: Spot popular aspects to build upon.

• Address Weaknesses: Find areas needing improvement.

• Enhance Engagement: Shape outreach based on sentiment trends.

Conclusion

• The Insights page empowers project owners with tools to understand and respond to community sentiment, making data-driven decisions that boost engagement and satisfaction.