Insights
Last updated
Last updated
The SpamSentry App includes a dedicated Insights page designed to provide users with a comprehensive overview of community sentiment. This feature utilizes a visually engaging circle diagram that effectively categorizes and filters comments from your community, allowing you to understand the overall mood and engagement levels.
Circle Diagram: Understanding Sentiment
The circle diagram on the Insights page visually segments community comments by sentiment, from very positive to very negative.
Sentiment Categories:
Very Positive: Strong approval or enthusiasm; highlights what resonates with the community.
Positive: General satisfaction; useful for gauging overall approval.
Neutral: No strong sentiment; may indicate areas needing more engagement.
Negative: Shows dissatisfaction; helps identify and address issues early.
Very Negative: Significant criticism; quick identification helps mitigate potential problems.
Filtering Options
Filter comments by timeframe, topic, or user group to track sentiment trends and community reactions to specific events or updates.
Actionable Insights
Identify Strengths: Spot popular aspects to build upon.
Address Weaknesses: Find areas needing improvement.
Enhance Engagement: Shape outreach based on sentiment trends.
Conclusion
The Insights page empowers project owners with tools to understand and respond to community sentiment, making data-driven decisions that boost engagement and satisfaction.
